Policy version: 02/03/2026

Diagram Learning Studio Ltd (“we”, “us”, “our”) is committed to protecting your personal data. This policy explains how we collect, use and store information when you use our website.

1. Who We Are

Diagram Learning Studio Ltd is a company registered in England and Wales.
Company number: 16954036
Registered office: 12 Flora Avenue, Darlington, United Kingdom, DL3 8PE
Contact email: admin@diagramlearning.co.uk

We are the data controller for the purposes of UK data protection law.

2. What Information We Collect

We may collect and process:

• Name

• Email address

• Organisation name

• Information submitted via contact forms

• Communications you send to us

• Technical data (IP address, browser type, usage data)

• Cookie and analytics data

We do not intentionally collect sensitive personal data via our website.

3. How We Use Your Information

We use personal data to:

• Respond to enquiries

• Provide information about our services

• Deliver contracted services

• Improve our website and user experience

• Maintain security and prevent misuse

Our lawful bases for processing are:

• Legitimate interests (responding to enquiries, improving services)

• Contract (where we provide services to you or your organisation)

• Consent (where required, such as certain cookies)

4. How We Store and Protect Data

We use reputable service providers (such as website hosting, email and analytics platforms) to securely process data on our behalf.

We retain personal data only as long as necessary for the purpose it was collected, or as required by law.

5. Sharing Information

We do not sell personal data.

We may share data with trusted third-party providers who support our website and business operations. These providers are required to process data securely and in accordance with UK data protection law.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: admin@diagramlearning.co.uk

7. Cookies

Our website uses cookies and similar technologies to:

• Ensure the website functions correctly

• Understand how visitors use our site

• Improve performance and user experience

Cookies may include:

• Essential cookies (required for website operation)

• Analytics cookies (e.g., website traffic analysis)

• Embedded media cookies (e.g., video content)

Where required, we obtain consent before placing non-essential cookies. You can manage cookie preferences through your browser settings.

8. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be published on this page.